The NewPower Quality life cycle includes long-standing manufacturer relationships, global certifications, due diligence, and intelligent execution. NewPower’s decades of experience and trusted audit processes ensure electronic component product authenticity and functionality.
At NewPower Worldwide, quality and customer satisfaction are paramount. All quality inspectors are ICE-3000 certified and trained in threat mitigation. NewPower is certified to ESD S20.20, ISO 9001, AS 6081 and AS 9120.
Product validation begins before the product is received into our facilities. NewPower partners with the largest OEMs to ensure the result is a product that can be relied upon.
All NewPower warehouse facilities are equipped with the highest level of physical and electronic security and have identical processes around the world. When product is received, all data is recorded and photographed for traceability and easy reference.
Our certified Quality Engineers are trained to inspect all aspects of the products – including packaging, labels and barcodes, markings, and dimensions to identify substandard components.
Our certified labs provide electrical testing, decapsulation and x-ray for comparison. All quality inspectors are ICE-3000 certified and trained in counterfeit awareness and detection
NewPower is open 365 days a year, 24 hours a day. All of our shipments are tracked up to the minute, both internationally and domestic, and our packaging solutions ensure product is protected during transportation.
Sourcing is about knowledge and expertise. NewPower knows where the product is before you need it. Our commodity specific purchasing structure creates confidence and value for our customers and suppliers. Our team has spent decades developing quality-based relationships around the world.
Through long-standing relationships and rigorous testing, NewPower has never shipped a counterfeit part in its history. To mitigate risk, NewPower sources product from manufacturers and authorized distributors. Products undergo detailed inspection by ICE-3000 certified personnel trained in counterfeit detection.
All of NewPower’s state-of-the-art warehouses and logistic centers are insured and armed with 24/7 security. Entry is limited to authorized personnel only. Every facility is ESD certified and environmentally monitored/controlled. All quality hub procedures are identical around the globe which allows for consistency in all our processes.
NewPower Worldwide maintains a stringent documented screening and inspection process for all product received. All data is stored electronically in our proprietary platform (EMPOWER™) and is accessible to every department with a simple click. The inspection process is documented and follows the IDEA-STD-1010 process and guidelines.