SALES ACCOUNT EXECUTIVE

Responsibilities

• Build, maintain, and create strong relationships with new and existing customers
• Serve as the primary POC for all day-to-day customer account management matters
• Develop and nurture strong, long-lasting relationships by putting the customer first: being consistently visible, highly responsive to all customer requests, and ensuring commitments are honored
• Have a deep understanding of the customer’s business (products, services, markets, supply chain, partnerships, cycles, values), organization (reporting structure, R&Rs, decision-makers, influencers, blockers, etc), and how decisions are made
• Promote all products and services clearly, concisely, and persuasively
• Thoroughly qualify every opportunity identifying customer pain points, recognizing buy signals, and understanding the decision-making process
• Ensure the entire sales process is done with a high level of urgency and accuracy to exceed customer needs/expectations: RFQ, quote, order processing, and fulfillment
• Drive and track weekly, monthly, and quarterly performance and sales metrics
• Accurately document and update prospecting activity and new sales opportunities in our proprietary CRM

Requirements

• Possesses a highly energetic, outgoing, and friendly demeanor
• Extremely relatable, personable, and charismatic
• Highly responsive, collaborative, dependable, honest, and direct in approach and communication to solve all issues and objections
• Has a positive can-do attitude, willing to persist and do whatever it takes to overcome all obstacles
• Self-motivated and self-directed
• Able to multitask, prioritize, and manage time efficiently
• 4-year college degree or equivalent work experience
• Knowledge of sales process from initiation to close
• Deep understanding of the sales qualification process
• Previous sales experience in an extremely fast-paced, competitive sales environment highly preferred